Privacy Policy

Effective Date: 01.02.2025

At Radiant Spaces, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services. This policy is in compliance with the General Data Protection Regulation (GDPR) and applicable EU privacy laws.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you should refrain from using our services or website.

1. Information We Collect

We collect personal data that you provide to us directly, as well as information that is automatically collected when you use our website. The types of information we may collect include:

  • Personal Identification Information: This includes your name, email address, phone number, billing address, and payment details, which you provide when making a booking or purchasing a service.

  • Usage Data: This includes information about how you use our website, including IP addresses, browser types, device information, and pages visited.

  • Cookies: We use cookies and similar tracking technologies to improve your browsing experience and gather information about your preferences and usage patterns. You can manage your cookie preferences via your browser settings.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Providing Services: To process and fulfill your bookings, provide event services, and manage your account.

  • Communication: To send you confirmations, updates, and marketing communications (if you’ve opted-in). You can opt-out of marketing communications at any time.

  • Improving Our Website: To analyze how users interact with our website, improve content and functionality, and enhance the user experience.

  • Compliance with Legal Obligations: To meet legal, regulatory, and tax requirements.

3. Legal Basis for Processing

Under the GDPR, we process personal data based on the following legal grounds:

  • Contractual Necessity: Processing your data is necessary to fulfill a contract or to take steps before entering into a contract (e.g., processing a booking).

  • Consent: We process personal data when we have obtained your consent, such as when you sign up for marketing communications or allow us to use cookies.

  • Legitimate Interests: We may process your data to improve our website, services, and customer relationships, as long as your interests and rights do not override our interests.

  • Legal Obligation: We may process your data to comply with legal requirements, such as tax or financial regulations.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or delivering services. These may include:

  • Payment Processors: To handle payments securely.

  • Delivery and Event Service Providers: To fulfill event-related services.

  • Analytics Services: To help us improve our website's performance and user experience.

These third parties are only allowed to use your personal data for the purposes specified by us and are required to keep your data secure and confidential.

5. International Data Transfers

If you are located outside the European Economic Area (EEA), your personal data may be transferred to and processed in countries that may not have the same data protection laws as those in the EU. We will ensure that any such transfers comply with GDPR requirements and implement safeguards, such as Standard Contractual Clauses, to protect your data.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.

7. Your Rights Under the GDPR

You have several rights concerning your personal data under the GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.

  • Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.

  • Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain situations.

  • Right to Data Portability: You can request that we transfer your personal data to another service provider in a structured, commonly used, and machine-readable format.

  • Right to Object: You can object to the processing of your personal data for certain purposes, such as marketing.

  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in the "Contact Us" section below.

8. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmitting data over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that are placed on your device when you visit a website. You can control cookie settings via your browser preferences, but disabling certain cookies may affect the functionality of the website.

For more information on how we use cookies, please refer to our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

Radiant Spaces
Ballyfin, Cloyne, Cork, P25FW73
info@radiantspaces.ie
0851357890

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.